Position: Social Media Manager

Classification: Contractual / Part-Time

Location: Fully Remote (work from anywhere but you must have access to a quiet workspace for video calls)

Education: Bachelor's Degree preferred

About the Position

You will be the in-house social media maven for Louder clients focused on delivering social content monthly for a wide range of clients and industries. 

You are fascinated with the evolution of social media and how consumers engage with brands. Following the changing trends and finding creative ways to stay relevant are common practices for you. 

You’re a social strategist able to build a social game plan based on a brand target and story for a client. 

You’re a solid creative director, able to develop concepts and calendars based on a social media strategy and content plan for a client that inspires the creative team in their production work. 

Key Roles & Responsibilities

  • Planning and developing social media calendars for clients. This includes 30 - 60 day plans directed by you for content, creative development, sharing with the client, and preparing approved content for posting schedule.
  • Crafting compelling content or getting it developed. Delegating creative work to other production team members when necessary.
  • Moving approved content into posting applications (i.e. Buffer, Hootsuite, Plann). Setting up social media attached to the scheduler and fixing when broken.
  • Being on top of the latest social media trends.
  • Analyzing customer expectations according to past social media activity.
  • Defining KPIs and report on them for client social media activity.
  • Updating social media content across all channels.
  • Engaging with the client on their social media strategy and areas of improvement.
  • Working in tandem with client success manager(s) to ensure communication is clear and expectations are met on social media for client.

Key Performance Indicators

  • Project efficiency — on time, on budget
  • Client happiness
  • Client ROI / ROAS for campaigns
  • Campaign success based on predetermined metrics
  • Client retention/lifetime value

Personal Characteristics Required

  • Excellent organization, time management, and communication skills
  • Self-motivated but able to work well with team members
  • Able to gracefully receive constructive feedback
  • Flexibility to serve in other areas within the agency as needed
  • Lifelong learner
  • Collaborative spirit

Skills & Qualifications

  • Experience as a social media manager or a similar role (be specific, and include the number of years of experience)
  • Experience in creating social media strategies
  • Knowledge of best practices for social media platforms such as Facebook, Twitter, Instagram, LinkedIn, Pinterest, etc.
  • Excellent verbal and written communication skills
  • Able to craft engaging content
  • Organized and able to multitask

About Us

Louder Agency is a digital marketing and web agency dedicated to helping nonprofit organizations, churches, and purposeful brands make a greater impact on the world.

We are a fully remote company based in Louisville, KY, with team members across North America. While we work with a variety of industries, our primary focus is on serving ministries and service-based nonprofit organizations with monthly marketing, websites, and creative services.

We believe in being intentional—always seeking the why, choosing the best option, and doing the right thing even when it’s not easy. We care about what we do.

We are committed to always improving—always learning, growing, and never settling for the way things are today. We expect progress, not perfection.

We put people first. We strive to build relationships, be human, show empathy, and respect others. We keep priorities in mind, graciously taking care of ourselves and each other as we work together.

We set clear expectations. We communicate often and honestly. We do what we say and strive to exceed expectations.

We strive to live up to these ideals, creating a healthy environment where individuals and the team as a whole can do great work with great people trying to make the world better.

Ready to Apply?

To apply, submit the following via email to [email protected] with "Social Media Manager" in the subject line.

  1. Cover Letter
  2. PDF of your resume
  3. A quick video explaining why you would be a good fit for this position