Doing good is your job.
Making sure people know about it is ours.
Louder is a web design and marketing agency for nonprofits, churches, schools, and mission-driven businesses. Most of us got our start working inside organizations like yours. Now we spend our days making sure your good work doesn't go unnoticed.
We built the team we wished we could have hired.
A lot of us started our careers working at a nonprofit or in a church. We know what it feels like when the website lands on your desk because you're "good with computers," right on top of everything else you already do. We've worn all the hats. Usually at the same time...
Also: Social Media Manager, Newsletter Editor, Annual Report Designer, Event Photographer, Webmaster, Bulletin Folder, Gala Emcee (backup), and Person Who Knows Where the Extension Cords Are
When we needed outside help, the agencies we found were talented but didn't get it. Their work looked great in a portfolio. It just wasn't built for an organization where every dollar is donated, every decision goes through a committee, and the person updating the website also runs the food pantry.
So we built the team we were looking for. One that starts with strategy and actually knows your world. We'll ask about your mission long before we ask about colors, and we'll build something your team can update without calling us every time a date changes. When the board has questions, we'll help you walk in with answers. Basically, we're the people we wish had picked up the phone back then.
Louder, by the numbers.
The stats our moms like to share.
- 16+ years of web experience That's about 112 in internet years. We've been at this since "Find us on MySpace" was a real call to action.
- 249+ clients served Every one of them was sure they had the most complicated sitemap. A few were right.
- 75%+ of our clients have been with us 3+ years Some of them have been with us longer than their websites have.
- 17 people across 9 states Plus one Canadian who's very patient about it.
House rules
We believe marketing for good should actually be good.
A few things we hold ourselves to. If you find yourself nodding, we'll probably get along.
- 01
Clear beats clever. Every time.
In headlines, menus, proposals, and invoices. If you have to squint at it, we're not done.
- 02
We'll tell you the truth, kindly.
Sometimes the thing you asked for isn't the thing you need. We'd rather say so on day one than bill you for the wrong thing on day ninety.
- 03
No random acts of marketing.
A new website won't do much if your emails say one thing and your Facebook page says another. We figure out how all the pieces fit before we build any one of them.
- 04
Launch day is the starting line.
The best websites get better after they go live. We watch what's working, fix what isn't, and keep nudging things forward long after the launch-day cake is gone.
- 05
Your wins matter more than our awards.
Clients don't ask about our trophy shelf. They ask whether more people showed up, gave, signed up, or got help. That's the scoreboard we watch.
- 06
The story belongs to the person who lived it.
We tell true stories with consent and dignity. If a "compelling" story would cost someone theirs, we'll push back.
- 07
Outcomes over hours.
A timesheet can tell you how busy we were. It can't tell you if anything got better. We'd rather be judged on what changed.
If you're doing good, we're probably a fit.
Our clients do a lot of different kinds of work. Some hand out meals, some hand out diplomas, and some hand out a lot of sunscreen. But every one of them exists because somebody's life gets better when they show up.
If that sounds like you, we'd love to help more people find you.
- Rescue missions
- Foster care and adoption
- Churches and ministries
- International development and missions
- Camps and youth organizations
- Private schools
- Community coalitions and human services
- Mission-driven businesses and foundations
“Louder makes so many of our projects 10x better. We think of them as an extension of our team in every way!”
Meet the team
Good people. Great calls. Occasional dog cameos.
We're spread across the U.S. and Canada, which means someone on this team is awake and caffeinated at almost any hour. These are the people you'll get to know on Zoom, along with a few kids, a lot of dogs, and one bunny who's technically not on payroll.
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Ben Stewart Kentucky Founder, Brand Evangelist & Partner -
Janelle Suzanne Texas Chief Marketing Officer & Partner -
Chris Thurman Kentucky Creative Lead & Partner -
Jonathan Gividen Kentucky Lead Software Engineer -
Courtney Runn New York Lead Content & Storytelling Strategist -
Lauren Rosenthal Kansas Website Strategist & UX Designer -
Elaina McClure Pennsylvania Website Producer & Strategist -
Andrew Dodson Kentucky Front-End Developer -
Kendra Tolbert Tennessee Operations Lead -
Matt Sharpe Ontario Graphic & Web Designer -
Zack Coryell Pennsylvania Digital Marketing Specialist -
Jessie Lee Crosby Arizona Technical Project Coordinator & Web Care -
Kristen Thurman Kentucky Office Manager -
Brooke Souhrada Texas Ads Manager -
Amy Callaway Colorado Messaging Strategist -
Kayla Goodrich Oklahoma Copywriter
A few things we're not.
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Not the cheapest.
But we're really good at making a budget stretch.
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Not a 400-person agency.
You'll know everyone on your project by first name. Probably their dog's name, too.
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Not going to make you look like everyone else.
That's the opposite of the point.
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Not going to build it and vanish.
See house rule #04.
Got something worth saying louder?
Tell us what you're working on. We'll ask good questions and give you honest advice, and if we're not the right fit, we'll say so.